Shipping & Delivery
Q. How much does shipping cost?
A. We have a Flat rate of $7 USD all over USA.
Q. What are the estimated delivery times?
A. Here is the break down of our delivery time.
Order Cut-Off Time will be 4:00 PM
Time zone: (GMT-05:00) Eastern Standard Time.
Handling time is 1 to 3 Business Days (Monday to Friday)
Transit time is 5 to 8 Business Days to all destinations (Monday to Friday)
Total Delivery time is 6-11 Business days (Monday to Friday)
Q. Do you ship internationally?
A. We currently don’t offer International Shipping. However, for International shipping information and updates, you can contact our team at support@baggler.shop
Q. How can I track my order?
A. Once your order ships, you’ll receive a shipment notification email with a tracking number. You can use this number to track the progress of your delivery on the carrier’s website. Please note that tracking information might not be available for up to 72 hours after the order is placed.
Returns & Refunds
Q. What is your return policy?
A. We accept returns within 30 days from the delivery date.
Q. How do I return an item?
A. To initiate a return, please contact us by email at support@baggler.shop . Provide your order number and the reason for return.
Q. What items are not eligible for return?
A. Here is the list of Not Eligible items for return
- Discounted or sale items
- Gift cards
- Damaged items (unless the damage occurred during shipping)
Q. How long does it take to process a refund?
A. We process refunds within 10 business days of receiving and approving your return.
Orders & Payments
Q. What payment methods do you accept?
A. We accept
- American Express
- Apple Pay
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
Q. How can I cancel my order?
A. For cancelling your order, kindly contact our support at support@baggler.shop as soon as possible, Orders cancelled before shipment are eligible for a full refund, processed within 7-10 business days. If your Order is in Transit than read our Refund and Return Policy.
Q. How can I update my billing information?
A. For updating your billing information contact our support at support@baggler.shop
Product Information
Q. How do I choose the right size?
A. Each Product has its size mentioned clearly in its description. Read it carefully and choose the best that suits you. If still confused email us at support@baggler.shop and we will reply within 24 to 48 hours.
Q. What are the materials used in your products?
A. We source the finest materials and work with skilled artisans to create bags that are both beautiful and long-lasting.
Q. How do I care for my Bags?
A. There are many ways to take care of your bag. Cleaning regularly, Use soft and dry cloth to clean dirt and stain marks. Avoid overloading your bag, Avoid dragging your bag on rough surfaces, If your bag gets wet, allow it to air dry completely before storing.
Contact Us
Q. How can I contact customer support?
A. There are number of ways to contact of support team.
- Email: support@baggler.shop . We are committed to responding within 24 to 48 hours to assist you promptly.
- Live Chat support: Click the chat bubble located in the bottom left corner to start a conversation with one of our representatives. Our live chat support operates from 9:00 A.M to 4:00 P.M (Monday to Friday)
- Filling our Form: you can also contact us by filling our form at https://baggler.shop/contact-us/
Q. What are your business hours?
A. Our Business hours are 9:00 AM to 4:00 PM (Monday To Friday)
CONTACT INFORMATION
Business Name: Baggler
Chat Support: 9:00 A.M to 4:00 P.M (Monday to Friday)
Business Hours: 9:00 AM to 4:00 PM (Monday To Friday)
Business Mail: support@baggler.shop
Business Address: 754 Chestnut St, San Jose California 95110, United States